Returns & Warranties
Returns & Refunds:
- Within 30 days of purchase: If the product is defective or damaged, you may return it for a full refund or replacement.
- After 30 days: We offer a 1-year limited warranty against defects in materials or workmanship. If your product fails due to a defect, we will repair or replace it at no cost.
- Custom orders: Custom orders are non-refundable.
Shipping:
- Shipping costs: Shipping costs are calculated based on the shipping address and the number of units ordered.
- Shipping time: Orders typically ship within 5-7 business days.
- Shipping carriers: We use reputable shipping carriers to ensure timely delivery.
Damage to Items on Arrival:
- Inspect your order: Upon receiving your order, please inspect it for any damage.
- Report damage: If you find damage, please contact us within 24 hours of receipt. We will arrange for a replacement or refund.
Warranties & Guarantees:
- 1-year limited warranty: We offer a 1-year limited warranty against defects in materials or workmanship.
- Warranty claims: To make a warranty claim, please contact us with your order number and a description of the defect.
Disclosures & Safety Information:
- Electrical safety: The LC Kit is designed for professional installation. Please consult with a licensed electrician for proper installation and safety guidelines.
- Product specifications: For detailed product specifications, please refer to the product manual.
Warranties & Guarantees:
- 1-year limited warranty: We offer a 1-year limited warranty against defects in materials or workmanship.
- Warranty claims: To make a warranty claim, please contact us with your order number and a description of the defect.
Please note: These policies are subject to change without notice.